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Term of Service
These Terms of Service ("Terms") govern your access to and use of the website https://loffia.com/ operated by OCASIA INTERNATIONAL PRIVATE LIMITED ("we", "us", or "our"). By accessing or using the Website, you agree to be bound by these Terms.
Compliance with Laws
You agree to follow all applicable laws of India while using our website.
This includes, but is not limited to, the Consumer Protection Act (2019) and the Information Technology Act (2000).
User Accounts
You may create an account to access certain features.
You are responsible for keeping your login details safe.
Any activity carried out through your account is your responsibility. Please notify us immediately if you suspect unauthorized use.
Intellectual Property
All content on this website, including trademarks, logos, images, and product descriptions, belongs to L’Offia™ or our partners.
You may not copy, reproduce, or use any of our content without written permission.
Orders & Payment
By placing an order, you agree to pay the listed price in Indian Rupees (INR).
We accept multiple payment methods through trusted gateways.
We may cancel an order in cases such as:
Product unavailability
Payment failure or suspected fraud
Incorrect information provided
Service & Price Changes
Product prices may change without prior notice.
We may update, modify, or discontinue any service or product at any time.
We are not responsible to you or any third party for such changes.
Shipping & Returns
Shipping fees and estimated delivery times are shown at checkout and may vary by location.
Returns and exchanges follow our Return Policy, in compliance with the Consumer Protection (E-Commerce) Rules, 2020.
Damaged or incorrect products should be reported within 48 hours of delivery. We aim to process valid returns or replacements promptly.
Disclaimer
Our website and content are provided “as is”, without warranties of any kind.
We do not guarantee that products will meet every individual expectation. Results may vary depending on skin type, lifestyle, and other factors.
Limitation of Liability
Our maximum liability is limited to the amount you paid for the product in question.
We are not responsible for indirect, incidental, or consequential damages arising from product use or website access.
Termination of Access
We may suspend or terminate your access if you breach these Terms.
We also reserve the right to suspend or discontinue any service on the website at our discretion.
Updates to Terms
We may update these Terms occasionally. Any changes will be posted here, and continued use of the website means you accept the updated Terms.
Governing Law & Disputes
These Terms are governed by the laws of India.
Any disputes will fall under the exclusive jurisdiction of the courts in New Delhi, India.
Contact Us
If you have questions or need assistance regarding these Terms, please reach out to us:
At L’Offia, our goal is to make your skincare journey simple, transparent, and trustworthy. These Terms are designed to protect both you and us, ensuring fairness at every step.
